The Boston Diaries

The ongoing saga of a programmer who doesn't live in Boston, nor does he even like Boston, but yet named his weblog/journal “The Boston Diaries.”

Go figure.

Saturday, February 02, 2008

Notes on a conversation with The Monopolistic Phone Company Technical Support Help Line

“The Monopolistic Telephone Company Technical Support. How may I help you?”

“I need to configure my DSL modem.”

“Okay, what type of modem do you have? Is it a Linksys? A Westell?”


“Okay, just read it off the unit.”



“Zoom. It's a Zoom.”

“We sent you one of those?

“No, it's one I already own.”

“Why did you get one of those?

“Because my two previous DSL providers used it.”



“Okay then. What type of Windows do you have?”


“Um … ”





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