The Boston Diaries

The ongoing saga of a programmer who doesn't live in Boston, nor does he even like Boston, but yet named his weblog/journal “The Boston Diaries.”

Go figure.

Wednesday, Debtember 05, 2007

Need more info

I want to help. I really really really really want to help.

No, really! I do.

But when you report an issue as:

XXXX@XXXXXXXXXXXXXXXXXX.com is having some outgoing email issues. She doesn't rec. any error msgs. The email leaves her inbox and arrives at its destination anywhere from 3hrs to 8hrs later. Can we make sure this domain is not having issues? Maybe check the logs and be sure that the delay is not on our end?

I can't help you very much. Sure, I have the sending address. What about the recipient(s) address(es)? Which addresses are having problems? Sendmail logs around three lines per email, with the sender address on one log line and the recipient address on another log line, which makes it rather difficult to correlate senders with receivers.

Give me too much information. It's easier for me to discard what I don't need than to have to ask for more information.

Just so you know.

Also, EMAIL IS NOT INSTANT MESSAGING! It got through, didn't it? So what's the problem? Oh, you want instant results? Use IM. Or even that archaic of technologies, the phone.

Sorry about that. Just needed to vent a bit.

Obligatory Picture

Trying to get into the festive mood this year

Obligatory Contact Info

Obligatory Feeds

Obligatory Links

Obligatory Miscellaneous

Obligatory AI Disclaimer

No AI was used in the making of this site, unless otherwise noted.

You have my permission to link freely to any entry here. Go ahead, I won't bite. I promise.

The dates are the permanent links to that day's entries (or entry, if there is only one entry). The titles are the permanent links to that entry only. The format for the links are simple: Start with the base link for this site: https://boston.conman.org/, then add the date you are interested in, say 2000/08/01, so that would make the final URL:

https://boston.conman.org/2000/08/01

You can also specify the entire month by leaving off the day portion. You can even select an arbitrary portion of time.

You may also note subtle shading of the links and that's intentional: the “closer” the link is (relative to the page) the “brighter” it appears. It's an experiment in using color shading to denote the distance a link is from here. If you don't notice it, don't worry; it's not all that important.

It is assumed that every brand name, slogan, corporate name, symbol, design element, et cetera mentioned in these pages is a protected and/or trademarked entity, the sole property of its owner(s), and acknowledgement of this status is implied.

Copyright © 1999-2024 by Sean Conner. All Rights Reserved.