The Boston Diaries

The ongoing saga of a programmer who doesn't live in Boston, nor does he even like Boston, but yet named his weblog/journal “The Boston Diaries.”

Go figure.

Thursday, September 29, 2005

“If you are having problems with your email, please email us … ”

Still trying to resolve the email issue. I sent email to and and this is what I got back:

From: <>
Subject: Re: Deblock our customer's email server please
Date: Thu, 29 Sep 2005 14:25:17 -0500

Dear Sir or Madam:

This is an AUTO-REPLY to acknowledge that your mail to the Abuse Department of The Monopolistic Phone Company Internet Services has been received and to provide some information on our abuse policies and procedures. Please DO NOT REPLY to this message.

The Monopolistic Phone Company Internet Services does not allow or condone any abuse of our Acceptable Use Policies, and we maintain a “zero tolerance” policy towards spam and network abuse of any kind. Because we take your complaints seriously …

Blah blah blah … okay. Scan past the broiler plate:

Block List issues:

Okay, here we go …

Okay, that's not me. Reading further:

Yes! Okay! Only … I'm the bloody ISP! What do I do?

Hacking Complaints:

If you are reporting "hacking" or scans/probes by a Monopolistic Phone Copmany Internet Services subscriber that your firewall is detecting, we need the following …

Aaaaaaah! There's no information for the ISP!


Thank you for taking the time to submit your report to the Abuse Team.


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