The Boston Diaries

The ongoing saga of a programmer who doesn't live in Boston, nor does he even like Boston, but yet named his weblog/journal “The Boston Diaries.”

Go figure.

Thursday, August 14, 2025

“I've got a bad feeling about this”

While on the phone with my ISP, I was told I could just take the now cancelled “wireless service unit” to the closest UPS store, give them the account number and they would take care of returning it. No charge.

At least there's that.

So I sent to my local UPS store and unlike last time the clerk was behind the desk, browsing the Intarwebs on her smart phone. “I'm here to return the Monopolistic Phone Company ‘wireless service unit,”,” I said, dropping the box on the counter.

“I'm sorry,” the clerk said, “we don't handle these at this location. You want the UPS store across the street.”

“Excuse me?”

“Yes, you can even just make it out from here, over there,” she said as she pointed. “We get a steady stream of people in here returning them. I even returned mine.”

“You did?”

“Yup, it sucked!

“Oh.”

“Yup,” she said, “I much prefer using my phone.”

“Oh. Thank you.” I then left the store and navigated my way across the street.

This does not bode well.

I'm at the UPS store across the street. It's larger and not as cluttered as the previous UPS store. it's even closer to Chez Boca than the previous store. How did I not know about this one? Anyway, “I'm here to return the Monopolistic Phone Company ‘wireless service unit’,” I said, dropping the box on the counter.

“Okay,” said the clerk. She picked up the box, scanned it a few times and that was that.

“Done?” I asked.

“Done.”

“Do you get may people returning these?”

“All the time,” she said.

This really doesn't bode well.

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