Saturday, January 15, 2005
And even in the hills, I can't escape
Never did figure out why the Dansie Shopping Cart doesn't like our server.
C called today (during dinner in fact) asking if I had gotten anywhere with it. After yesterday I didn't care to get anywhere close to a computer (in fact, dinner consisted of Thai curry, whereas everybody else went with the squid eyeball sushi—sigh) but once home from dinner, I started looking into the problem a bit more.
After a few hours, I called Blech
tech support to figure out
why the simple perl-based CGI script wouldn't work.
After a few more hours, I found out some things:
- CGI scripts
have to be owned by the account owner and group, not by root or any
other user. I was unaware that
Blech
used thesuexec
option of Apache—an option I've never used before. - The
Blech
tech support call center is not in India, but in Russia, some twelve hours away. - Neither I nor the Russian tech support could get the Dansie Shopping
Cart to run under
Bleck
. I suspect that it runs under an older version ofperl
and/or an older version of Apache.
Guess that means the customer will have to switch shopping carts.
Wheee!