The Boston Diaries

The ongoing saga of a programmer who doesn't live in Boston, nor does he even like Boston, but yet named his weblog/journal “The Boston Diaries.”

Go figure.

Tuesday, November 09, 2004

How to succeed in business without really trying

I started a new job yesterday doing technical support for a small colocation facility in Boca Raton (a friend of mine owns the company). He needed someone that could jump in and do technical support and since a) I can do this from home, b) it involves email and a web-based trouble ticket system and more importantly c) no phones I figured why not? A low pressure job from home is perfect for my temperment. It's not quite like my other job taking care of some other servers, which is mostly doing a whole bunch of nothing with a few days of sheer terror thrown in, but still, it's easy enough and it brings in some money. And C (the friend and owner of the colocation facility) knows I already know most of the technical issues that can come up, given that I've worked in a web design/web hosting company, two ISPs, and a colocation facility. The only issues I have with the job was having enough access to fix problems, and access to information about the customers.

Then I got tossed a curve ball—I called C to ask about some support issues (as I'm still coming up to speed) when I was given some good news and some bad news.

The bad news?

I don't think I'll be able to work entirely from home anymore.

The good news?

Second day on the job I was promoted.

To system administrator.

I'm not sure if this is a general system administrator position, or a senior system administrator position but two days on the job and I'm already on my way up the ladder (How to succeed in business without really trying! Woot!) and I'll find out more when I go to the office tomorrow (if I'm the only sys admin there, then it's a senior system administrator position).

I'll sure miss working from home though.

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