Last week, I initiated a return of the video card with Amazon. I stated my reason for returning it:
I received an ATI Technologies Inc RV370 [Radeon X300SE], which works, but is not what I ordered.
and I was informed that I should hear back from the third party company I ordered the video card from in less than 48 hours.
Nearly a week later, and I had yet to hear back.
I logged into Amazon to lodge another complaint when I stumbled across the message the third-party company sent to me (the following day, on the 21st), along with the error that prevented the email from being delivered:
Final-Recipient: rfc822; Sean Conner <email@example.com> Action: failed Diagnostic-Code: smtp; 554 4.4.7 Message expired: unable to deliver in 840 minutes.<450 <firstname.lastname@example.org>: Recipient address rejected: Service temporarily unavailable> Status: 4.4.7
XXXXXX! Amazon ran afoul of my greylisting daemon (Amazon is acting as a proxy between me and the third-party company—neither one of us has the other's true email address).
Checking the logs confirmed what I suspected happened: every attempt by Amazon to deliver the email came from a different IP address, which caused the greylist daemon to treat each attempt as a separate email and thus, block each attempt.
Once that was cleared up, I got the story as to what happened. The third-party company had run out of the video card I requested, and since the card they sent contained the same connectors and amount of memory, they felt it would be acceptable. Had I the right drivers, it might have been acceptable. But I didn't, so it won't.
The third-party company apologized for sending the wrong card. They also said they just received a new shipment of the video card I did order and they're sending one to me. All I need to do now is return the original card they sent back once I get the right card.
So … round three!
We shall see how this goes …